It’s easy to move on to your next task when you get a renewal, but this is an opportunity for a great resident touchpoint. Thank your residents for choosing you with their renewal.
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Easy renewal conversations starts from the first day a person becomes a resident. Too many times communities have little interaction with residents throughout the lease process and are surprised to get a notice to vacate from a resident. Our rate of renewals is really a reflection of the sum of all our interactions with that resident.
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This season, we want to highlight some of our favorite punny renewals & welcomes. Why? Because retention is typically SOOO bland and we LIVE for puns at Sprout! Go on, get herby with it!
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