Are your FAQs Updated?

Do it today! It’s not hard, we promise. Use these resources below to tweak them to fit your community answers and needs.

Have these at the ready, on hand physically, or prepped in email templates for a quickfire to those common questions.

Communicate Effectively with your Residents During a Pandemic

Email Templates for FAQs

NAT’L KINDERGARTEN DAY

Spark an afternoon laugh with the quote below or use the opportunity for some outreach from your desk. Show some love for the teachers in your school district. Offer a PEP discount for teachers? Mention it in your post!

Head over to this blog: 13 Tips from a Teacher of 30 Years - How to Homeschool

MORE OPTIONS:

Provide some handwashing songs for your residents and their kids!

Crayon Day

DAILY DOSE IDEAS: Encourage families to have Spring Break indoors this year.

• Hang our coloring bundles on the doors of families with kids as a special surprise! It’s the little things that matter. (ALL OF OUR BUNDLES COME WITH DOOR HANGER BAGS SO YOU CAN LEAVE THEM AT YOUR RESIDENTS’ DOORS)

CHECK OUT THE DAILY DOSE BELOW FOR MORE EVENT OPTIONS AND DOWNLOADABLE DESIGNS!

Fitness Apps that Make Fitness at Home Possible

So your fitness center is closed for now. OK, what do you promote now???

Share some fitness apps with your residents that make it easy to maintain their fitness from home.

TIP: When sharing on social, tag the trainer’s or app’s account so residents can go directly there.

Here are a few of our faves:

• Anna Victoria - @Annavictoria For the foreseeable future, she is offering 5 weeks FREE for new sign-ups that have been affected by COVID in any way. Her husband and family are Italian so she’s passionate about helping her community there. Code is DAJEITALIA (Go Italy)

• Sweat - @kaylaitsines “Sweat” with Kayla Itsines and other great trainers! Perfect for at home, new mamas and all experience levels.

• ASANA REBEL - @asanrebel Yoga at home. Save practices to create a program for yourself. There are practices for every experience level. (From one of our content contributors: I love it!! I can pick a session that fits the time I have available and they are always adding new ones.)

• MyPlate App - Track your food and water intake to keep healthy!

Social Graphics

Click to download

Healthy Dose of Humor

• In these trying times, it’s sometimes nice to have a breather. Check out this Daily Dose for some healthy humor that you can share with your residents.

FOR MORE GRAPHICS CHECK OUT THIS DAILY DOSE >>>

Keep Leasing!

Digital Leasing is your go-to in the coming weeks. Amp up your efforts to guide people online and use these graphics to do it!

Use these graphics and captions to make it happen.

• “Have you had your eye on us? Check out our floor plans and photos online; ____ Apartments are perfect for you! Click the link in our bio to apply online now.”

• “Did you know? You can apply online at the link in our bio! Head there now!”

• “Love _____ Apartments, but can’t come by? No worries! Check out our IG story highlights to see your future home on video!”

• “Did you know? We have our leasing agents available for a personal, virtual tour! Call us to set one up. If you can’t come in person, we’ll FaceTime you so you can choose your new home with confidence.”

Click to download the graphics and flyers below.

>> FOR THE MANAGERS: FRIDAY “KISS” REVIEW

The end of the week is a great time to do your weekly review while the week is still fresh in mind. By reviewing our week and answering the KISS questions, we don’t repeat the same mistakes and we identify opportunities to make things smoother.

• What do you want to keep doing?

• What do you want to improve?

• What do you want to start doing?

• What do you want to stop doing?

Use these resources to help out parents who are now homeschooling!

• No secret - homeschooling is not easy nor for the faint of heart. It requires self- discipline, diligence, and a lot of patience.

Use these resources to help out your community. Share the tips with your residents on social media or email them out.

1. Check the school website.

2. Find a schedule. - Share these printable schedules!

3. Use free educational websites. Scholastic is offering 20 days of lessons completely free.

4. Play some Read-Alouds. Many authors, illustrators and publishing companies are having daily or weekly read aloud. Kids can listen to their favorite authors read their favorite books!

5. Check out E-Books. The Epic! reading app announced Monday that it would be free to parents for the rest of the school year. 

6. Get physical. With kids kept indoors more than usual, don't forget to provide plenty of wiggle time.

7. Watch documentaries. Turn on Netflix so you can chill (or get some work done). And there are plenty of quality films to get you through quarantine.

   Commonsense media keeps a list of the best documentaries for kids.

Click to download graphics and share some of these tips with your residents!

Spinach Day

• Give this veggie some love today, it’s SPINACH DAY!

Social squares

Click to download

MAD LIB CAPTION

• “Oh spinach… how I love, thee. Seriously, though! We love it in smoothies, in salads, even juice! #SpinachDay. What’s your favorite way to eat this veggie?”

SHow appreciation for the front lines - healthcare workers are giving their all

• We see it the news, online, and on social media - healthcare workers are sacrificing their own health and family time to care for our families. We appreciate them so deeply; we wouldn’t survive this situation without them - so now show it.

• Use these graphics to post on social. You want your residents to be reminded that you care and want to show it.

  Click to download below

Use IG Stories to Connect with residents

Check out the graphics below and use these to give reminders and tips to your residents.

IDEAS TO POST:

• Resident appreciation - Highlight some goodness in the world!

• Use a Question Box to address concerns for your residents

  • Have answers to common questions ready!

    • How are maintenance requests going to be handled?

    • Why are the amenities not open? 

    • Can I get a concession on my rent because the amenities aren’t open? 

    • What if I can’t pay rent on time?

    • Will move-ins be put on hold?

Click to download the IG Story and type right over it on Instagram

Chip & Dip Day

DAILY DOSE IDEA: Get everyone on board for this tasty snack!

• Use these social graphics and captions to engage your social media.

Social Squares

Click to download

>> for the managers: MAKE A PLAN MONDAY

MANAGER DAILY DOSE: We are halfway through November. How are you doing? Are you on track to hit your budget and occupancy goals? Host a quick team meeting and make sure your entire team is focused on taking the right actions that lead to hitting your goals.

WFH TIPS YOU’LL NEED (To share with your residents):

1. Give yourself the grace to find your rhythm. It’s an adjustment for anyone who hasn’t done it before.

2. Get ready for your workday in the same way you would if you were leaving the house. 

3. Maintain normal work hours as best as you can.

4. Do not mix housework with your work tasks.

5. If you are used to having meetings scheduled that break up your day, schedule a few work-related activities to do at certain times in order to give your day some variety. 

6. Don’t eat lunch at your desk.

7. Take a break and get outside. 

8. Keep a list of your goals or tasks for the day, and check off what you’ve accomplished. 

9. At the end of the day, take a quick scan of your calendar or to-do list for the next day so you know what you have to work on next. 

Read the full post from Kate at The Small Things, HERE.

Click to download these graphics below. Post them on social with one of these tips.

TIP: IG Stories are a great way to post a quick tip or reminder to keep in mind throughout the day.

GIVE YOUR PATIOS A LITTLE LOVE

• A lot of residents are having Sunday at home… why not take the opportunity to schedule a patio reminder post on your social feeds?

Challenge your residents to spring clean with this Daily Dose!

We are all at home for a while so let’s take some time to Spring Clean! Check out this Daily Dose for all the graphics and captions to share with your residents.

Stay connected while staying apart

KEEP DINING AND DRINKING ‘TOGETHER’

• We may not be able to share a meal face to face so encourage your residents to Facetime a meal with their friends!

• DID YOU KNOW? You can do group FaceTiming! Read the how-to here and pass on the info to your residents.

  TIP: Try it out with your team, screen record the interaction to post it on your stories. We’ve done it too, and we loved it!

Click to download the graphic below to remind residents that while we are apart and not able to spend time together physically, you are still thinking of them.

Proposal Day

• MAD LIB CAPTIONS

  • Whether you had a romantic dinner for two or enjoyed your big day some other way - we want to hear about it! Share your proposal with ___ Apartments! #ProposalDay

  • Will you be our resident again? We would love to have you here another year. Call our office to talk renewal options! #ProposalDay #SayYesToTheAddress

MAKE IT A BACHELOR AFFAIR WITH THIS DAILY DOSE

>> FOR THE MANAGERS: FRIDAY “KISS” REVIEW

The end of the week is a great time to do your weekly review while the week is still fresh in mind. By reviewing our week and answering the KISS questions, we don’t repeat the same mistakes and we identify opportunities to make things smoother.

• What do you want to keep doing?

• What do you want to improve?

• What do you want to start doing?

• What do you want to stop doing?

Self-Care for your residents - FIRST DAY OF SPRING

Most of your residents are practicing social distancing at home with free time. Offer up some ideas to keep them from getting bored! Remember, Self-Care comes in many forms!

1. Try a new recipe. We love Minimalist Baker for her simple, yet DELICIOUS recipes. Like this 1-Pot Chicken Soup

2. Deep clean your apartment and diffuse some essential oils for a mood booster.

3. Try meditation. So many of us are glued to the news and our phones. Try taking 30 minutes to put away distractions and quiet our minds.

4. Do a face mask. All those sheet masks you don’t have time for? Now you do.

5. Read a book! Share some of your old favorites that residents can find online.

Social Squares

Click to download

MAD LIB CAPTIONS

• “Spring is in the air! Celebrate the new season with some spring cleaning. Deep clean your apartment for a healthy first priority. Also - it’s a mood booster, we promise!. #FirstDayofSpring”

• “How are you celebrating the first day of spring? Time to try out that new diffuser to bring spring indoors! #FirstDayofSpring”

PRINTABLE DESIGNS- CLICK TO DOWNLOAD

SO MANY MORE OPTIONS IN THIS DAILY DOSE>>> CHECK IT OUT!

What to Post about Today:

• Keep your followers’ spirits up with a few things they can do at home. They’ll use social media as a way to get their information and updates, but may want a diversion!

FACT: Many kiddos are home now, with Spring Break being extended. Share a compassionate and understanding graphic for all those parents!

You can step in and provide resources for parents to keep their kiddos busy!

• We love these: Indoor Kid Activities

Mad lib captions for the graphics below:

• “Who’s been there? Us!! And more than once. Drop an emoji in the comments if you’ve had this awkward moment too!”

• “Oof! Few things are more awkward! But at least we can get a good laugh out of it! :)”

Social squares

Click to download

Your follow-up doesn’t have to be awkward! Check out this daily dose!

Artichoke Day

DAILY DOSE IDEA: Show some love to this veggie on your social media today!

Social Squares

Click to download

MAD LIB CAPTION

• “Artichokes are the unsung heroes of the veggie world. Roast them, dip them, and enjoy them! What’s your fave way to eat them? #ArtichokeDay.”

>> for the managers: MAKE A PLAN MONDAY

MANAGER DAILY DOSE: We are halfway through March. How are you doing? Are you on track to hit your budget and occupancy goals? Host a quick team meeting and make sure your entire team is focused on taking the right actions that lead to hitting your goals.

MAKE IT A MOVIE NIGHT

DAILY DOSE IDEAS:

• What’s on the TV tonight? Engage your social media followers with these graphics and captions.

Event Invite and Social square

Click to download or customize

MAD LIB CAPTION

• “It’s #movienight! What are you watching tonight?”

SHOW YOUR RESIDENTS SOME LOVE AND HAVE THIS SALTY & SWEET POPCORN BUNDLE AVAILABLE FOR YOUR PEEPS!

Pi Day & Potato Chip Day

DAILY DOSE IDEAS:

• Get in the spirit of these creative holidays with these social ready graphics and captions.

POTATO CHIP DAY

Click to download

MORE CHIP GRAPHICS:

Pi Day

Click to download

MARCH IS NATIONAL CRAFT MONTH

DAILY DOSE IDEAS: Get crafty this month with these graphics and events.

SOCIAL GRAPHICS

Click to download

Check out this daily dose for more craft ideas:

>> FOR THE MANAGERS: FRIDAY “KISS” REVIEW

The end of the week is a great time to do your weekly review while the week is still fresh in mind. By reviewing our week and answering the KISS questions, we don’t repeat the same mistakes and we identify opportunities to make things smoother.

• What do you want to keep doing?

• What do you want to improve?

• What do you want to start doing?

• What do you want to stop doing?

Tropic Like it’s Hot!

We’ve got the perfect bundle for you to spoil your residents with during Spring Break! Get those happy vibes going!

Pack Your Lunch Day

DAILY DOSE IDEAS:

• Encourage your residents to pack a lunch today. Meal prep FTW!

NATIONAL MEATBALL DAY

DAILY DOSE IDEA:

Some cool meatball facts to use in a MAD LIB CAPTION:

• Nobody Knows Where the First Meatball Was Made. ...

  1. Every Culture Has a Meatball. ...

  2. Italians Do It Differently. ...

  3. Meatballs Were Born of Necessity. ...

  4. The World's Largest Meatball Was Made in South Carolina.

GET YOUR FLYERS AND IG STORIES

Click to download

>> for the managers: MAKE A PLAN MONDAY

MANAGER DAILY DOSE: We are in the second week of March. How are you doing? Are you on track to hit your budget and occupancy goals? Host a quick team meeting and make sure your entire team is focused on taking the right actions that lead to hitting your goals.

Spring Forward + SPRING BREAK

DAILY DOSE IDEAS:

• DST begins this weekend. Remind your residents to move their clocks on social media with these graphics.

• Spring DST also means Spring Break! Check out these other Spring Break Daily Doses.

DAYLIGHT SAVINGS TIME FLYERS

Click to download

CHECK OUT THE FULL DAILY DOSE FOR MORE OPTIONS>>>

SPRING BREAK SOCIAL SQUARES

Click to download

MAD LIB CAPTION

• “Spring Break is in full swing this week! How will you be spending it? Tell us in the comments, we can’t wait to hear your plans! #SpringBreak2020”

• “The kids are out of school. Drive a little more carefully! We love all the kiddos at our community and want them to stay safe this week. #SpringBreak2020”

CHECK OUT EVENT IDEAS FOR SPRING BREAK IN THESE DAILY DOSES:

NATIONAL CEREAL DAY

DAILY DOSE IDEAS:

• Breakfast is the most important meal of the day with these social graphics and ready-to-use captions!

GO ALL OUT WITH OUR CEREAL EVENT!

• Employee Appreciation

• Dentist's Day

• Oreo Cookie Day

Whew! What a Friday!!! We’ve got everything you need below to celebrate all three!

EMPLOYEE APPRECIATION DAY

Click to download

MAD LIB CAPTION

• “We love our team at _____ Apartments. We are taking a few hours today to show them our appreciation and the office will be closed from _____ to _____ (hours). Head to our IG Stories to see some of the fun! #EmployeeAppreciation”

DENTIST’S DAY

Click to download or customize

MAD LIB CAPTION

• “Say AHHHHHH to a new home! Call and ask about our preferred employer specials, today. _____ Apartments is the perfect place to call home. #DentistsDay”

OREO DAY

Click to download

MAD LIB CAPTION

• “Sound off in the comments! Do you dunk, eat it whole, or separate and eat one cookie at a time? Either way, we cannot confirm or deny that we aren’t eating a whole package today. #OreoDay”

MARCH IS NAT'L NUTRITION MONTH

DAILY DOSE IDEAS:

• Help your residents and followers get a little more aware and talking about nutrition with these Social Graphics below!

• Hand out healthy snacks at the gate once a week throughout the month.

• Take it a step further and host healthy mini-events throughout the month.

DIGITAL GRAPHICS

Click to download

TAKE IT TO THE STREETS AND MAKE HEALTHY LIVING THE THEME OF YOUR OUTREACH MARKETING THIS MONTH

We’ve made it SUPER simple with our Grab-N-Go Outreach Bundles.

Check out these other Daily Doses:

GRAMMAR DAY

DAILY DOSE IDEAS: Show a little love on social to this fun creative holiday.

• Our go-to grammar helper is Grammarly. They have a chrome plug-in that makes grammar and spell check EASY. Plus it’s free. Check them out here: Get Grammarly