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Follow-Up: Phone Scripts
Follow-Up: Phone Scripts

In the age of digital communication, a phone call can go a long way to getting results. We know how nerve-racking it is to call someone, but trust us - use this script that you can easily customize for each person you call.

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Follow UpSprout MarketingJanuary 1, 2025Follow Up, follow up, follow-up, training, phone call, Telephone, #757, essential
Plant Exchange
Plant Exchange

Host an event to swap plants, share tips, and foster a sense of community as we welcome the season of blossoms and greenery.

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EventsTasa BalderramaJanuary 1, 2025January, january, april, April, earth day, plants, flowers, house plant, patio, garden, gardening, plant, plant bar
Navigating Challenging Conversations with Confidence
Navigating Challenging Conversations with Confidence

Mistakes and challenges are inevitable in property management, but how you handle them sets the tone for resident relationships and retention. Use these scripts to guide conversations with residents during challenging situations.

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CommunicationTasa BalderramaJanuary 1, 2025challenge, communication, scripts, Spark, downloadable resource
Set Up A Selfie Station
Set Up A Selfie Station

Set up selfie stations around your community and encourage residents and prospects to tag you on social so you can share the miles of smiles online!

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EventsTasa BalderramaJanuary 1, 2025evergreen, display, selfie station, selfies, photos, photo albumn, photo op, scavenger hunt, props, backdrops, social media evergreen, social media, social posts, may, camera
"Hello Honey" Cereal Bar
"Hello Honey" Cereal Bar

Serve up classic favorites like Honey Nut Cheerios, Honey Bunches of Oats, and Honeycombs to bring spoonfuls of sunshine your resident’s way!

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EventsTasa BalderramaJanuary 1, 2025evergreen, may, honey, yellow, bees, cereal, cereal bar, breakfast, food, food & drink
Budget-Friendly, Simple & Effective Outreach
Budget-Friendly, Simple & Effective Outreach

We have 5 unique ideas on how to use goodies in your outreach marketing that you might not have thought of… design templates and shopping list included!

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Outreach MarketingSprout MarketingJanuary 1, 2025outreach, goodie, outreach marketing, favorite outreach
Door Drops: A Fun Way to Reach Unresponsive Residents
Door Drops: A Fun Way to Reach Unresponsive Residents

Sometimes, residents don’t respond to their renewal notices—not because they’re planning to leave, but because life gets busy. Emails get buried, letters go unread, and suddenly, their lease expiration sneaks up on them. That’s why in-person, unexpected touchpoints can make all the difference.

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RenewalsTasa BalderramaJanuary 1, 2025doors, door drops, renewals, renew, balloon, easy
Handling Renewal Challenges with Confidence
Handling Renewal Challenges with Confidence

Use this simple 1-2-3 framework to guide difficult renewal conversations with confidence, empathy, and clarity, ensuring residents feel heard and supported.

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RenewalsTasa BalderramaJanuary 1, 2025renew, renewals, challenges, cost of moving, training
A Very "Slice" Pizza Party
A Very "Slice" Pizza Party

Is there anyone on this planet who doesn't love pizza? Host a pizza party at your community. We’ve done all the planning - just add pizza!

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EventsSprout MarketingJanuary 1, 2025pizza, food & drink, september, national cheese pizza day, national pepperoni pizza day, october
Boost Retention with a RENEWAL Concierge Service
Boost Retention with a RENEWAL Concierge Service

A Renewal Concierge Service can transform the lease renewal process from a transactional experience to a high-touch, personalized interaction that residents value. Here's how to build one.

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RenewalsTasa BalderramaJanuary 1, 2025renewals, renew, renewal, concierge service, renewal thank you, resident retention, retention, gift of service, renewal perks, perks, renewal events, training
OH JOY! Almond Joy Grab & Go
OH JOY! Almond Joy Grab & Go

Celebrate National Almond Day (February 16th every year) with a simple grab-and-go treat that’s quick to set up and easy for residents to enjoy. It’s a small gesture that leaves a big impression.

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EventsTasa BalderramaJanuary 1, 2025grab n go, grab and go, almond joy, almonds, candy, candy bar, chocolates, chocolate, candies, sweet treat, easy, coconut, to go, small actions, February, february
Rosé All Day
Rosé All Day

Have your residents stop and smell the rosé with a simple rosé bar.

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EventsTasa BalderramaJanuary 1, 2025food & drink, rosé, rose, happy hour, valentine, valentine's day, pink, wine, vino, june
Big Screen Energy Movie Night
Big Screen Energy Movie Night

Lights, camera, apartment action! It's time for a "Stream It and Dream It" marathon where residents can binge-watch and bond. Your favorite movies and shows will be rolling all day—no ticket required, just comfy vibes and good company.

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EventsTasa BalderramaJanuary 1, 2025streaming, stream it, movies, movie marathon, watch party, movie night, hulu, disney+, netflix, June, june
Rent vs Own: Renting is still the Smart Move!
Rent vs Own: Renting is still the Smart Move!

Whether it’s saving time, lowering stress, or enjoying flexibility, renting is still the right move for a lot of people. Use these tips to plant that seed—and remind your residents why they love where they live.

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RenewalsSprout MarketingJanuary 1, 2025renew, renewal, rent versus own, rent vs own, training
True Crime Murder Mystery
True Crime Murder Mystery

Add a touch of intrigue to your community with a murder mystery party! Invite residents to dress up in character and participate in a thrilling evening of suspense and detective work.

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EventsTasa BalderramaJanuary 1, 2025entertainment, games, game night, game, murder mystery, true crime, detective, year-round, movie, movie night
“Sunny With A Chance of Sprinkles” Donut Bar
“Sunny With A Chance of Sprinkles” Donut Bar

Donut underestimate the power of a good pastry! This simple grab & go event can help brighten the day of your residents.

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EventsTasa BalderramaJanuary 1, 2025food & drink, snacks, breakfast, donuts, doughnuts, donut bar, pastries, sweet treat, father's day, father, january, june, sprinkles, collection, september, cream-filled donut day
Gone Fishing Lounge & Outdoor Activities
Gone Fishing Lounge & Outdoor Activities

Reel in your residents for a laid-back evening that’s all about casting off stress and sinking into good vibes with a “Gone Fishing” Lounge.

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EventsTasa BalderramaJanuary 1, 2025summer, summer vibes, outdoor, fitness, hiking, great outdoors, june, nature, yard games, gone fishing, fishing, gummy worms, outdoor activities
Rooftop Music & Martinis
Rooftop Music & Martinis

Bring jazz night to your community with a live jazz band or a playlist of smooth jazz tunes to play throughout the event.

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EventsTasa BalderramaJanuary 1, 2025evergreen, music, jazz, live music, martini, happy hour, cocktails, entertainment, black and white, luxury, upscale, fancy, June, june
Battle of the Dips
Battle of the Dips

Get ready for the ultimate showdown of flavors in this head-to-head contest between queso and guacamole!

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EventsTasa BalderramaJanuary 1, 2025may, january, chip and dip, fiesta, cinco de mayo, food & drink, queso, guacamole, dips, chips, guacamole day, september
Follow-Up: Post Tour Surveys
Follow-Up: Post Tour Surveys

Gathering tour feedback is like getting the inside scoop on what potential residents really think! It’s a chance to find out what wowed them, what raised an eyebrow, and where there’s room to shine brighter.

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Follow UpSprout MarketingJanuary 1, 2025follow up, survey, tour, feedback, essential
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