End of Year Survey To help you in 2019
Daily Dose - A Quick Survey to Help You Make Small Tweaks in the New Year
Time Investment: ⏰
Money Investment: 💲
The old “ignorance is bliss” adage just doesn’t apply when you’re a community manager.
It’s important to take the pulse of our residents regularly and the end of the year is the perfect opportunity to get feedback on what we’ve done well and what we can improve on for the new year.
Resident feedback can give us an edge on making small tweaks for big wins.
Do it now in 1-2-3:
Post gold envelopes on your residents’ doors.
Give residents a heads up on social and via email.
Bonus Points: Write in a way that gives residents the answer to “What’s In It For Me?” when return the survey.
Suggested Social Post: “We know that home serves as the backdrop for your life. It’s where you make memories, raise families, build relationships and so much more. We don’t take that lightly. We’ve compiled a 3-question (anonymous) survey. You’ll find it in a gold envelope on your door ________ (day). Please fill it out and return it _________________ (instructions on where to submit). Your feedback helps us make home the best it can be for every single member of our community. We appreciate you!”
Gold Star: Pair this survey with a random drawing for all that return their surveys.